Effective date: 05 April 2023.

Hatchingroup Pty Ltd (“us”, “we”, or “our”) operates the https://hatchingroup.com.au/ website (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://hatchingroup.com.au/. This privacy policy applies to the Site and all products and services offered by Hatchingroup Pty Ltd.

Types Of Data Collected

Personal Data (Personal Identification Information)

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number and credit card information.

Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data

Usage Data (Non-Personal Identification Information)

We may collect non-personal identification information about Users whenever they interact with our Site (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we may use:

Session Cookies: We use Session Cookies to operate our Service.
Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
Security Cookies: We use Security Cookies for security purposes.
How we use collected information

Hatchingroup Pty Ltd may collect and use Users personal information for the following purposes:

To improve customer service: the information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalise user experience: we may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To maintain and improve our Site: we may use feedback you provide to improve our products and services.
To process payments: we may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. Credit card information is stored to enable ease of future purchases. All credit card information is encrypted using our CRM system or Stripe system.
To run a promotion, contest, survey or other Site feature: to send users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails: we may use the email address to send user information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
To send transactional emails, including but not limited to your Tax Invoice and to notify you about changes to our Service
To provide analysis or valuable information so that we can improve the Service
To monitor the usage of the Service
To detect, prevent and address technical issues

How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Australia and choose to provide information to us, please note that we transfer the data, including Personal Data, to Australia and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Hatchingroup Pty Ltd will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

Hatchingropu Pty Ltd may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of Hatchingroup Pty Ltd
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability

We Do Not Sell, Trade, Or Rent Users Personal Identification Information To Others.

We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We may use third-party Service Providers to monitor and analyse the use of our Service.

Google Analytics:
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

Hatchingroup Pty Ltd has the discretion to update this privacy policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Your Acceptance Of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.


Hatchingroup Portal Terms of Service (“Agreement”) Please read these Terms of Service (“Agreement”, “Terms of Service”) carefully before using https://hatchingroup.com.au/ (“the Site”) operated by HATCHINGROUP PTY LTD (“us”, “we”, or “our”). 

This Agreement sets forth the legally binding terms and conditions for your use of the Site at https://hatchingroup.com.au/. By accessing or using the Site in any manner, including, but not limited to, visiting or browsing the Site or contributing content or other materials to the Site, you agree to be bound by these Terms of Service. Capitalized terms are defined in this Agreement.

Intellectual Property 

The Site and its original content, features and functionality are owned by Hatchingroup PTY LTD and are protected by international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.


We may terminate your access to the Site, without cause or notice, which may result in the forfeiture and destruction of all information associated with you. All provisions of this Agreement that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Limited License 

Hatchingroup PTY LTD grants you a non-exclusive, non-transferable, limited license to use the Site in accordance with this Agreement.
Membership is licenced to 1 person per account. Your IP address will be recorded. Multiple logins into the same account may disable your access.
Limitation Of Liability In no event shall Hatchingroup PTY LTD, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for damages, direct or consequential, resulting from your use of the Site, and you agree to defend, indemnify and hold us harmless from any claims, losses, liability costs and expenses, including but not limited to attorney’s fees, arising from your violation of any third-party’s rights.


This disclaimer governs the use of the content published by Hatchingroup PTY LTD. Hatchingroup and/or its related bodies corporate retains the copyright in relation to all of the information contained in this report. The information and material within this report must not be republished, reproduced or redistributed online or offline for any purpose without our express written permission. If you have any specific questions about any legal, medical, financial, taxation, accountancy, matter you should consult an appropriately qualified professional.   You are authorised to download and view content for your own personal, non-commercial use but you must not, without the prior written permission of Hatchingroup PTY LTD, exploit any of our site materials or report contents for commercial purposes.
Hatchingroup PTY LTD does not guarantee, warrant nor represent the correctness and integrity of any information contained herein (including any attachments or links) or that this communication is free from interference, interceptions or viruses. Furthermore, the intended recipient acknowledges that Hatchingroup PTY LTD will not be liable for any errors, inaccuracies or omissions made in this website or services (and any attachments or links), nor will Hatchingroup PTY LTD be liable for any other defect, interference and or virus.
Any and all information attached and provided by Hatchingroup PTY LTD has been prepared with all reasonable care by Hatchingroup PTY LTD and or its employee or servants. It is provided only for informative purposes and should not be relied upon by the intended recipient when making a financial or investment decision. Hatchingroup PTY LTD recommends that no financial or investment decision should be made without first understanding the risks involved in such a transaction and recommends that you undertake your own due diligence including the seeking of independent legal, financial and taxation advice. The intended recipient acknowledges that it has not relied upon and or was not induced to make a financial or investment decision by any representation of Hatchingroup PTY LTD and or its agents or servants whether contained in this website or otherwise.

Warranty Disclaimer 

Your use of the Site is at your sole risk. The Site is provided on an “as is” and “as available” basis. The Site is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance. Hatchingroup PTY LTD, its subsidiaries, affiliates, and its licensors do not warrant that 
a) the Site will function uninterrupted, secure or available at any particular time or location; 
b) any errors or defects will be corrected; 
c) the Site is free of viruses or other harmful components; or 
d) the results of using the Site will meet your requirements.

Refund Policy

The nature of this online training program means the intellectual property has been accessed once users are registered, under no circumstances will a refund be issued for any products purchased. Hatchingroup membership is a minimum 1 month commitment of monthly plan or 12 months commitment of yearly plan which commences from the date of joining, this applies to both monthly and annual plans.

Cancellation Policy

Upon purchasing the Monthly Membership Plan: Your membership will continue on a month-to-month basis until you request cancellation. The minimum charge will be quoted as price showed in price table for one month. Refunds will not be issued due to change of mind or change in your circumstances. Upon joining the annual subscription, you agree to have your membership automatically renewed every 1 month. Cancellations after the 1 month contract can be requested in writing by email info@hatchingroup.com.au. Notice for cancellation of membership is 28 days. Under exceptional circumstances, we may look at cancelling your membership with 28 days’ notice. Please email info@hatchingroup.com.au should you require more information.

Upon purchasing the Annual Membership Plan:  Your membership will continue on a year-to-year basis until you request cancellation. The minimum charge will be quoted as price showed in price table for one year. Refunds will not be issued due to change of mind or change in your circumstances. Upon joining the annual subscription, you agree to have your membership automatically renewed every 12 months. Cancellations after the 12 month contract can be requested in writing by email info@hatchingroup.com.au. Notice for cancellation of membership is 28 days. Under exceptional circumstances, we may look at cancelling your membership with 28 days’ notice. Please email info@hatchingroup.com.au should you require more information.

All prices on this site are quoted in AUD.

Governing Law 

This Agreement (and any further rules, policies, or guidelines incorporated by reference) shall be governed and construed in accordance with the laws of VIC Australia, without giving effect to any principles of conflicts of law.

Changes To This Agreement 

We reserve the right, at our sole discretion, to modify or replace these Terms of Service by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms of Service. Please review this Agreement periodically for changes. If you do not agree to any of this Agreement or any changes to this Agreement, do not use, access or continue to access the Site or discontinue any use of the Site immediately.

Contact us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Hatchingroup Pty Ltd or www.hatchingroup.com.au

Level 7, 608E St Kilda Rd, Melbourne, VIC, Australia, 3004
Email: info@hatchingroup.com.au
Ph: +61 420-566-638 
ABN: 93 161 756 869
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