Disclaimer
Last Updated on 01/Jan/2026
This Disclaimer applies to all content, services, products, courses, consulting sessions, publications, and materials provided by Hatching Pty Ltd and Hatching Consulting – FZCO (“Company”, “we”, “us”, or “our”), including but not limited to our website, online courses, live Zoom programs, consulting services, books, videos, articles, emails, social media content, and any other communications.
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1. Educational and Informational Purposes Only
All content and services provided by the Company are for educational and informational purposes only.
Nothing provided by the Company constitutes, or should be construed as, professional advice, including but not limited to:
• Financial advice
• Investment advice
• Legal advice
• Tax advice
• Accounting advice
• Medical advice
• Psychological advice
You should consult qualified professionals before making any financial, legal, business, medical, or personal decisions.
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2. No Guarantees or Promises of Results
We do not guarantee, promise, or represent any specific results, outcomes, income levels, profits, business success, audience growth, or performance.
Any references to potential results, success stories, case studies, or outcomes are not guarantees of future performance.
Your results depend on many factors, including but not limited to:
• Your background, skills, experience, and resources
• Your level of effort, execution, and decision-making
• Market conditions and external factors beyond our control
You acknowledge and agree that you are solely responsible for your actions and results.
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3. “Proven” or “Tested” Methods Disclaimer
Any reference to “proven,” “tested,” or “validated” methods, strategies, frameworks, or systems refers solely to our own experience or the experience of specific individuals and does not imply universal effectiveness or guaranteed success.
What has worked for us or others may not work for you.
No method, strategy, or framework provided by the Company should be interpreted as a guarantee of success or results.
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4. Individual Results May Vary
Testimonials, examples, case studies, and personal experiences shared by the Company or its clients are individual results and do not represent typical or expected outcomes.
They are provided for illustrative and educational purposes only.
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5. Coaching and Consulting Relationship
Our coaching and consulting services are not a substitute for professional advice and do not create a fiduciary, employment, partnership, or agency relationship.
We do not make decisions on your behalf.
All decisions, actions, and outcomes remain your sole responsibility.
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6. Books, Courses, and Digital Products
Our books, courses, and digital materials reflect personal opinions, experiences, and educational frameworks.
They are provided “as is” without warranties of any kind, express or implied.
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7. Third-Party Tools and External Links
Our content may include references or links to third-party tools, platforms, services, or websites.
We do not control and are not responsible for the accuracy, reliability, availability, or practices of any third-party services.
Use of third-party services is at your own risk.
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8. Limitation of Liability
To the maximum extent permitted by law, the Company shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from or related to your use of our content, services, or products.
By using our website and services, you agree that the Company is not responsible for your decisions, actions, or results.
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9. Acceptance of This Disclaimer
By accessing or using our website, content, products, or services, you acknowledge that you have read, understood, and agreed to this Disclaimer.
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10. Governing Law
This Disclaimer is governed by the laws of Australia. To the extent permitted by law, you agree to submit to the exclusive jurisdiction of the courts of Australia in relation to any dispute arising from or connected with this Disclaimer.
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11. Severability
If any part of this Disclaimer is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Privacy Policy
Last Updated on 01/Jan/2026
This Privacy Policy explains how Hatching Pty Ltd and Hatching Consulting – FZCO (“Company”, “we”, “us”, or “our”) collect, use, store, and protect your personal information.
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1. Information We Collect
We may collect the following information:
• Personal information such as name, email address, phone number
• Information submitted through forms, bookings, or purchases
• Payment-related information (processed by third-party providers)
• Technical data such as IP address, browser type, device information
• Website usage data through cookies, pixels, and analytics tools
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2. How We Use Your Information
We may use your information to:
• Provide courses, consulting, and services
• Communicate with you
• Process payments and bookings
• Send educational content, updates, and marketing communications
• Improve our website, content, and user experience
• Comply with legal obligations
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3. Marketing Communications
By submitting your information, you consent to receive emails, newsletters, and promotional communications from us.
You may unsubscribe at any time using the link provided in our emails.
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4. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
• Analyze website traffic and performance
• Improve marketing effectiveness
• Deliver relevant advertising
These technologies may be provided by third-party services such as analytics and advertising platforms.
Cookie Controls: You can adjust your browser settings to refuse cookies or delete existing cookies. Please note that disabling cookies may affect certain website features and functionality. Where required by law, we will obtain consent for non-essential cookies.
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5. Third-Party Services
We may share your information with trusted third-party service providers, including but not limited to:
• Payment processors (e.g., Stripe, PayPal)
• Email marketing platforms
• Analytics and advertising providers
• Scheduling and booking systems
• Sales and checkout platforms (e.g., ClickFunnels)
These providers process data in accordance with their own privacy policies.
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6. Data Security
We take reasonable steps to protect your personal information.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
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7. Data Retention
We retain personal information only for as long as necessary to provide our Products and Services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will take reasonable steps to delete or de-identify it.
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8. Your Rights
Depending on your location, you may have the right to:
• Access your personal data
• Request correction or deletion
• Withdraw consent for marketing communications
To exercise your rights, contact us at:
📧 info@hatchingroup.com
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9. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete such information.
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10. International Users
Your information may be processed or stored outside your country of residence.
By using our services, you consent to such transfers in accordance with applicable data protection laws, including GDPR where applicable.
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11. Changes to This Policy
We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised effective date.
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12. Contact Information

If you have any questions regarding this Privacy Policy, please contact us at:
Email: info@hatchingroup.com
Hatching Pty Ltd (ABN 93 161 756 869)
Hatching Consulting – FZCO (License 44258)
Jurisdiction: Australia

Refund Policy
Last Updated on 01/Jan/2026
This Refund Policy applies to all purchases made from Hatching Pty Ltd and Hatching Consulting – FZCO (“Company”, “we”, “us”, or “our”), including but not limited to online courses, digital products, live Zoom programs, workshops, consulting services, and any other paid offerings (“Products and Services”).
By purchasing from us, you acknowledge that you have read, understood, and agree to this Refund Policy.
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1. GENERAL POLICY
Refunds are available only as expressly stated in this Refund Policy and are subject to eligibility conditions.
Unless explicitly stated in this Refund Policy, all sales are final.
We encourage you to carefully review the product description and eligibility rules before purchasing. If you have any questions, contact us at info@hatchingroup.com before checkout.
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2. SELF-PACED ONLINE COURSES (AUTOMATIC DELIVERY) — 3-DAY REFUND WINDOW
2.1 Eligible Refunds (3 Days)
For self-paced online courses and automatically delivered digital programs (“Self-Paced Courses”), you may request a refund within 3 calendar days of the original purchase date (“Refund Window”).
Refund requests submitted after the 3-day Refund Window will not be approved.
2.2 Refund Eligibility Conditions
To be eligible for a refund for a Self-Paced Course, you must meet all of the following conditions:
• Your request is made within 3 calendar days of purchase; and
• You have not completed more than 20% of the course content; and
• You have not substantially downloaded, copied, or exported materials provided as part of the course (where applicable); and
• You have not violated our Terms, including unauthorized sharing, redistribution, or account access abuse.
We reserve the right to determine eligibility based on platform access logs and usage records. Our access logs and usage records shall be final and conclusive for determining eligibility.
2.3 Non-Refundable Situations
Refunds will not be provided if:
• the request is made after the 3-day Refund Window; or
• you have progressed beyond the eligibility threshold; or
• you claim dissatisfaction due to outcomes, results, or personal execution; or
• you simply change your mind after using a meaningful portion of the course.
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3. LIVE ZOOM PROGRAMS / WORKSHOPS / EVENTS (TYPICALLY 2 DAYS) — REFUNDS BEFORE THE PROGRAM STARTS
3.1 Refunds Available Before Start Date
For live Zoom programs, workshops, challenges, cohorts, or any scheduled live event (“Live Programs”), refunds are available only if you cancel before the program start time.
The “Program Start Time” is the official start time listed on the sales page, booking page, or confirmation email.
3.2 No Refunds After Program Starts
Once a Live Program has started, no refunds will be provided, including but not limited to situations where:
• you attend only part of the program,
• you miss one or more sessions,
• you experience time zone issues,
• you are unable to participate due to personal circumstances,
• you do not complete the program,
• you do not achieve your desired results.
3.3 No Refunds After Program Ends
After the Live Program ends, the purchase is strictly non-refundable.
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4. 1-ON-1 CONSULTING / COACHING — STRICTLY NON-REFUNDABLE
All 1-on-1 consulting services, strategy sessions, personal brand consulting, and advisory services (“Consulting Services”) are strictly non-refundable, with no exceptions other than those required by law.
Why Consulting Is Non-Refundable
When you purchase Consulting Services, you acknowledge that:
• delivery begins immediately upon purchase (including preparation, planning, review, and allocation of resources), and/or
• capacity is reserved specifically for you, preventing us from accepting other clients.
For these reasons, no refunds will be issued under any circumstances, including (but not limited to):
• changing your mind,
• dissatisfaction with perceived outcomes,
• failure to schedule or attend,
• late cancellation or no-show,
• personal or business circumstances.
Rescheduling & No-Shows (Consulting)
If you need to reschedule a booked session, you must notify us at least 24 hours prior to the scheduled start time. Rescheduling is subject to availability. Missed sessions (no-shows) or rescheduling requests made within 24 hours of the session time may be treated as forfeited and counted as delivered.
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5. BOOKS (PHYSICAL OR DIGITAL)
5.1 Digital Books
Digital books/eBooks are non-refundable once delivered or accessed.
5.2 Physical Books (If Applicable)
If we sell physical books, refunds (if any) are only available if the book arrives damaged or defective, and must be reported within 7 days of delivery with photo evidence.
Shipping costs are non-refundable unless required by law.
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6. ADDITIONAL EXCEPTION — DUPLICATE PURCHASES
If you accidentally purchase the same digital product twice, you may request a refund for the duplicate purchase within 7 days of purchase by emailing info@hatchingroup.com with proof of purchase.
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7. HOW TO REQUEST A REFUND (IF ELIGIBLE)
To request a refund (only if eligible under this policy), email us at:
📧 info@hatchingroup.com
Your email must include:
• the name and email used to purchase, and
• proof of purchase (receipt or transaction ID), and
• the product name.
We may request additional information to verify eligibility.
Refunds (if approved) will be issued to the original payment method. Processing times depend on your payment provider.
Official Communication Channel: For record-keeping and verification purposes, all refund requests and policy-related communications must be submitted via email to info@hatchingroup.com. We may not be able to process requests submitted via social media or messaging platforms.
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8. CHARGEBACKS & PAYMENT DISPUTES
If you initiate a chargeback or payment dispute without first contacting us, we reserve the right to:
• immediately terminate access to any course, program, or service, and/or
• refuse future services, and/or
• provide your agreement to this Refund Policy and evidence of delivery/access to the payment provider.
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9. AUSTRALIAN CONSUMER LAW (ACL) NOTICE
Nothing in this Refund Policy is intended to exclude, restrict, or modify any rights you may have under the Australian Consumer Law (ACL).
You may be entitled to a remedy (including a repair, replacement, or refund) if the product or service you purchased is defective, not as described, or otherwise fails to meet consumer guarantees required by law.
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10. CONTACT
Email: info@hatchingroup.com
Billing inquiries (invoices only): hannah.yang@hatchingroup.com

TERMS & CONDITIONS / TERMS OF SERVICE
Last Updated on 01/Jan/2026
These Terms & Conditions (“Terms”) govern your access to and use of the website, content, products, and services provided by Hatching Pty Ltd and Hatching Consulting – FZCO (“Company”, “we”, “us”, or “our”), including but not limited to online courses, digital products, live Zoom programs, books, consulting services, and all related materials (collectively, the “Services”).
By accessing or using our Services, including purchasing any product, you agree to be bound by these Terms.
If you do not agree to these Terms, do not use our Services.
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1. Company Details
Hatching Pty Ltd (ABN 93 161 756 869)
Hatching Consulting – FZCO (License 44258)
Contact: info@hatchingroup.com
Billing (invoices only): hannah.yang@hatchingroup.com
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2. Eligibility
You must be at least 18 years old to use our Services. By using our Services, you confirm that you meet this requirement.
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3. No Professional Advice
All content and Services are provided for educational and informational purposes only and do not constitute professional advice (financial, investment, legal, tax, accounting, medical, or psychological).
You are solely responsible for your decisions and actions. For full details, please review our Disclaimer.
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4. Purchases & Payments
All prices are displayed in the currency stated at checkout. You authorize us (or our payment providers) to charge your payment method for the amount shown at purchase, including any applicable taxes.
We reserve the right to change pricing at any time. Price changes do not affect purchases already completed.
We sell products using third-party platforms such as ClickFunnels, and payment may be processed by third-party payment processors.
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5. Delivery of Services
Delivery depends on the product purchased and may include:
• Immediate access to digital content
• Email delivery of materials
• Access to a platform login
• Registration and participation in a live Zoom program
• Scheduling and delivery of consulting sessions
For Consulting Services, you acknowledge that delivery begins immediately upon purchase, including preparation and capacity allocation.
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6. Refund Policy (Incorporated by Reference)
Refunds are governed strictly by our Refund Policy, which is incorporated into these Terms by reference.
By purchasing from us, you agree to the Refund Policy and acknowledge that refunds are only available as expressly stated in that policy.
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7. Intellectual Property & License
All content, materials, videos, recordings, templates, books, course modules, and resources provided by the Company are owned by or licensed to the Company and are protected by intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the purchased materials for your personal, non-commercial use only.
You may not:
• share, resell, redistribute, or publish our materials
• copy or reproduce materials beyond personal use
• record, download, or screen-capture live sessions where prohibited
• share your login credentials or grant others access
• create derivative works from our content without written permission
We reserve the right to suspend or terminate access if we suspect unauthorized sharing or misuse.
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8. Live Zoom Programs
Live Programs may include live teaching, Q&A, group discussion, or other interactive elements.
You agree to behave respectfully and professionally during Live Programs. We may remove participants for disruptive or abusive behavior without refund.
Live schedules, speakers, and formats may be adjusted where reasonably necessary.
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9. Consulting Services
Consulting Services are provided based on your specific circumstances. You agree to provide accurate information and understand that results depend on your execution and external factors.
Consulting Services are strictly non-refundable except as required by law. For details, refer to the Refund Policy.
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10. User Conduct
You agree not to:
• use our Services for unlawful purposes
• harass, threaten, or abuse our team or other participants
• post defamatory content
• attempt to hack, disrupt, or interfere with our systems
• misuse our content or intellectual property
We may terminate access for violations without refund.
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11. Disclaimer of Warranties
To the maximum extent permitted by law, the Services are provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
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12. Limitation of Liability
To the maximum extent permitted by law:
• We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services.
• Our total liability for any claim related to the Services will not exceed the amount you paid to the Company for the specific product or service giving rise to the claim in the 3 months prior to the event giving rise to the claim.
You acknowledge that you are solely responsible for your decisions, actions, and results.
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13. Indemnity
You agree to indemnify and hold harmless the Company and its directors, officers, employees, contractors, and affiliates from any claims, damages, liabilities, costs, and expenses (including legal fees) arising from:
• your use or misuse of the Services
• your violation of these Terms
• your breach of any law or third-party rights
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14. Privacy Policy
Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms.
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15. Termination
We may suspend or terminate your access to the Services at any time if you:
• violate these Terms
• engage in abusive behavior
• initiate chargebacks in bad faith
• share or misuse content unlawfully
Termination may occur without refund, except where required by law.
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16. Third-Party Platforms
We may use third-party platforms and tools (including ClickFunnels, Zoom, payment processors, analytics, and advertising services). We are not responsible for third-party outages, errors, or policies.
Your use of those platforms may be subject to their terms and privacy policies.
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17. Force Majeure
We are not liable for delays or failures due to events beyond our reasonable control, including but not limited to internet outages, platform failures, natural disasters, or governmental actions.
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18. Dispute Resolution
If you have a dispute, you agree to contact us first at info@hatchingroup.com to attempt informal resolution.
To the extent permitted by law, any disputes that cannot be resolved informally will be subject to the exclusive jurisdiction of the courts of Australia.
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19. Governing Law
These Terms are governed by the laws of Australia.
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20. Severability
If any part of these Terms is found invalid or unenforceable, the remaining provisions will remain in full force and effect.
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21. Entire Agreement
These Terms, together with our Disclaimer, Privacy Policy, and Refund Policy, constitute the entire agreement between you and the Company regarding your use of the Services.
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22. Updates to These Terms
We may update these Terms from time to time. Updates will be posted on this page with a revised effective date.

Copyright 2026 - Hatching Pty Ltd - All Rights Reserved